Academy / Level 1
One day for every employee. Participants use AI on their own work from the first hour, and leave with five prompts that work, one workflow they will use next week, and the team's rules.
By five o'clock, every participant uses one workflow on their own work.
The day ends with a show-and-tell. The best workflows go into the team library.
The structure and the rules stay the same for every client. The examples come from the team's own emails, documents and tools.
Use the tool once on real work, and know the three rules.
Summarise a long customer thread and draft the reply.
One task done by everyone; the rules agreed.
Get a usable answer fast, and write routine emails in minutes.
Three real replies drafted, checked and sent.
Five prompts that work on their own emails.
Fetch documents and answers from sources instead of searching.
One document request, one technical question, one meeting to prepare.
A document request answered in under a minute.
Leave with a workflow they will use next week.
Build, test and present; the best workflows go into the library.
One workflow per person, a shared library, the team rules.
One interview per team. Real emails and documents collected for the exercises.
A weekly usage report to management for four weeks.
Examples change with the client. Structure and rules stay the same.
Next
A short call to understand the team and its tools, then a proposed level, format and date.